KFC VIRTUAL BUDDY KIOSK

Client: KFC
Platform: Microsoft Windows 
Year: 2017
Services: Development, Integration, Installation (Hardware and Software), Hardware Design
Solution: Arouse customers interests by providing futurisitic ordering experience 

web-on collaborate with KFC to develop an ordering system that can take voice or motion orders from customers. “Virtual Buddy” is an interactive ordering system integrated with Intel® RealSense™, a gesture based and voice based human computer interaction technology.nnnnnnnn

Equipped with Creative CrystalVoice microphone, Holosonic audio Spotlights Speakers to eliminate background noise, customers can place their orders easily either in Cantonese or English.

Apart from voice ordering, an animated and virtual Colonel Sanders will guide customers through their order process on a transparent OLED screen. It can detect even finger movements at distance of 0.2m -1.2 m, and lets users virtually ‘grab’ the meal they want.

At the checkout page, customers can choose payment options between Visa Paywave, Mastercard Paypass, Apple Pay or Android Pay.

By launching ‘KFC Virtual Colonel’, KFC is capable to improve ordering flow and solve the problem of manpower shortage. KFC estimated that extra 5% revenue will be generated during busy hour and more KFC Virtual Colonel will be launched in other branches.